Covid-19 Protocols at Ultimate Image

 

We are committed to keeping up the quality of our services while ensuring the proper  measures regarding sanitation and hygiene are taken.

We ask that you be aware of the following as we will need your help to enforce them. 


Until further notice, we will be implementing the following protocols. There may be additions, but don't worry we will keep you informed.   

 

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Covid-19 FAQs

  1. Are walk-ins welcome?

    • At this time, we are only seeing clients by appointment only to ensure proper safety measures. Please click here to book an appointment.

    • If you are a new client, please book a consultation first!

  2. What is the best way to make an appointment?

    • Please book online OR call us at 972-800-2127.

  3. Can I bring someone (child, spouse, etc) with me?

    • Currently, only those who do have a scheduled appointment will be allowed in the office. 

  4. Has your cancellation policy changed?

    • Our 24-hour cancellation policy is still in place. To review, please click here.

  5. Where should I enter and exit?

    • When you arrive, please enter, and exit through the main door. There will be signage on the front door. Please review before entering the spa.

  6. Will I be able to utilize the restroom before or after my appointment?

    • Yes, but we request that you clean after yourself - supplies are in the restrooms.

  7. Will appointments be limited?

    • Yes, we will be spacing the appointments out throughout the day to ensure we can provide enough space to comfortably social distance as well as give the team adequate amount of time to clean thoroughly after each client.

  8. Any changes in your service and treatment options?

    • Currently, we are scheduling ALL laser hair removal services including the face.

    • Technician availability is limited for facial services including HydraFacial, eMatrix, SkinPen microneedling and laser hair removal.

  9. Will the technicians and supporting staff wear gloves and masks?

    • All UI team members will be required to wear gloves, face shields and a mask.

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